Improving outcomes requires changing the systems that produce them, but systems can be hard to see. This session introduces systems mapping as a method to visualize work as interdependent processes, uncovering key connections, dependencies, and leverage points for improvement. Through real-world case examples, we’ll show how system mapping can reveal how work happens and guide more strategic decisions. Participants will practice creating system maps and leave with practical insights for applying this tool to drive school improvements.
Senior Improvement Advisor I Author, Quality as an Organizational Strategy I Former Senior Lead of Leadership and Improvement Science and Methods at the Institute for Healthcare Improvement | Former Paramedic and Ambulance System Expert I Creator, Mr. Potato Head and Coin Spin PDSA... Read More →
